Kinesis is committed to protecting your data. We promise to only collect data lawfully, fairly, and transparently. Data will be collected and stored for a specified time and legitimate purpose, and processed in a way that ensures the appropriate level of security for that data. This page discloses the privacy practices for Kinesis Corporation, Inc. which applies to all information collected by Kinesis.
INFORMATION COLLECTION, USE, AND SHARING
Kinesis collects and stores certain information submitted to us by customers or prospective customers necessary to fulfill an order or provide a quotation. Kinesis collects individual names, company names, phone numbers, email addresses, shipping addresses and billing addresses. Customer information is stored in our secure database after the transaction for the purposes of providing technical support and determining warranty coverage as well as facilitate follow up orders. When you make a purchase on our online store, your credit card information is securely transmitted to our payment processor Authorize.net who processes your payment and conducts an anti-fraud check. Kinesis never gains access to your credit card number and Authorize.net deletes the credit card number after short period of time. If your payment information does not satisfy Authorize.net’s criteria, the payment request is declined.
Information and correspondence submitted to Kinesis for technical support and troubleshooting is collected and stored to enhance future service interactions.
Customers may opt in to our newsletter by submitting their email address to Kinesis. Email addresses are stored in a secure 3rd party database. Kinesis will periodically send out newsletters to customers to announce new products, provide relevant information about Kinesis, or offer promotions.
Prospective business partners may submit certain personal and/or business information for purposes of soliciting a partnership with Kinesis. Kinesis agrees to only use this information for the purposes of evaluating the proposed business relationship.
Customers may elect to provide a testimonial for a Kinesis product by submitting an online form. By submitting the form, the customer agrees to have any information submitted published on the Kinesis website.
Kinesis is the sole owner of all information collected. We only have access to/collect information that you voluntarily give us and we will only use the information for the specific purpose for which it was given. We will not sell, rent or share this information to anyone other than to fulfill your request (e.g., providing shipping information to a carrier or payment information to a payment processor).
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We use various safeguards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
22030 20th Ave SE
Bothell, WA 98021 USA