Please complete the form below to submit a trouble ticket to Kinesis and a trained US tech support person will respond to you in a timely manner, typically 1-2 business days.
To provide the highest level of service to our customers, we request that all technical questions are submitted using the form below. The more detailed information you provided the better equipped we will be to help you on the first response. Initial responses will be provided via email but if escalation is required, we are happy to schedule a phone call with you to resolve any open issues. Thank you and we look forward to helping you.
If you have a question about a pending order or placing an order, please contact firstname.lastname@example.org and do not use this form.
Response times may exceed 1-2 business days due to short-term staff shortages. We appreciate your patience.