
Manuals
*Clique Update
FAQs
Switching which device keystrokes are sent to?
The keyboard will always send keystrokes over USB when the left module is connected to a PC, regardless of pairing status.
How do I set the startup Bluetooth Profile on my keyboard?
The “startup” Profile (White, Blue, Green, Red) is “saved” any time the keyboard goes to sleep after the default 30 second timeout. To change the default Profile, simply used the command Mod + 1-5 to toggle to the desired Profile and then let the keyboard go to sleep naturally (do not power it down).
If you are using the keyboard in Wired mode the Profile is irrelevant since keystrokes will always be sent over USB to the connected device, but we recommend toggling to Profile 5 to disable the flashing Profile LED.
How should I charge my keyboards batteries?
The Advantage360 Pro uses a custom, rechargeable lithium-ion 1500 mAh battery.
Just connect each module to your PC using the included charging cables. A full charge should take 6-8 hours and when the keyboard is connected to a power source it will run off of USB power. The batteries are designed to last for 3+ years depending on how often they are charged. Like all batteries their max capacity will wear down over time. We plan to offer OEM replacement batteries for sale down the road. Note: If you are charging the left module it will only be able to send keystrokes to the computer to which it is connected.
Charging and Safety
For best results connect the keyboard modules directly to a USB-A port on your PC. Do not connect them to a wall-charger, power-brick, or monitor port. Those charging methods can damage the battery, void your warranty, and potentially render the keyboard unsafe.
Battery Life
Battery usage will vary from user-to-user and will depend greatly on your settings. To extend your battery life try dimming the backlighting using the command Mod + Down Arrow, or turn off the backlighting completely using the command Mod + Enter. The battery is only rated for a given number of charge cycles so we recommend charging the battery only when necessary to maximize its life span.
To check the current battery charge level, use the command Mod + Hotkey 4 and the indicator LEDs will display the status of each battery (Note: It is normal for the left side to need more frequent recharging)
- Green: More than 80%
- Yellow: 51-79%
- Orange: 21-50%
- Red: Less than 20% (Charge soon)
Note: Windows 11 battery level functionality is not currently supported.
Battery end of life
All Lithium-Ion batteries like those used in the Advantage360 Pro eventually reach their end of life. The battery will stop holding a charge and it may even expand and press the keyboard case apart. If you notice that your battery is expanding, please stop using the keyboard, turn the power switch off and contact Kinesis immediately. We recommend replacing your battery every three years for maximum safety and performance.
For more information on battery specs and safety, please see section 8.5 of the User Manual above for detailed information on battery specs, safety, performance.
Which version of firmware should I run?
We recommend always using the latest firmware. In February of 2025 we introduced a major firmware update that improved syncing, enabled Clique access, and reduced key chatter.
For more information on branches and a full changelog, you can read more here:
https://github.com/KinesisCorporation/Adv360-Pro-ZMK/blob/V3.0/CHANGELOG.md
How do I switch between Windows, Mac, and PC mode, or Dvorak?
The Advantage360 has done away with what were previously known on contoured keyboards as Thumb Key Modes and the included Dvorak layout. But you can still customize any of the keys in any of the different layers however you see fit using Clique.
How do I remap a key or create a macro?
The Advantage360 Pro does not support onboard programming like previous Kinesis contoured keyboards. But with our new Clique web programming interface you can customize your layout and assign basic macros in real-time from any Chrome/Edge browser while connected via USB.
Power users who would like to tap into all that ZMK offers or create custom string macros will need fork their own branch of firmware on GitHub. You can customize your layout within GitHub or use a 3rd party keymap editor. Read the User Manual at the top of this page for detailed GitHub instructions.
If onboard programming or complex macros are an important feature for you, please contact Kinesis to see about exchanging your 360 Pro for the SmartSet model.
How should I clean my keyboard?
Basic Cleaning
Basic cleaning should be performed regularly by using compressed air to remove any loose debris in the key wells.
Deep Cleaning
A more thorough cleaning is possible, but take care not to damage the keyboard by getting it wet or forcing off the keycaps. Unplug the keyboard and remove all the individual keycaps to gain access to the keywell, which can collect lots of dirt after time. Use the included keycap removal tool and grab two sides of the keycap and pull straight up. If you no longer have the keycap removal tool you can purchase one on Amazon or use two paperclips bent into the shape of a “J”.
- Soak the loose keycaps in warm soapy water lightly scrub to remove any gunk. Rinse the keycaps and let them thoroughly dry.
- Use compressed air to remove any loose debris in the key wells and use cotton swabs with rubbing alcohol to remove gunk.
- Use a microfiber cloth and a small amout rubbing alcohol to clean the outer plastic keyboard case.
Do not reconnect the keyboard to your PC until it is thoroughly dry.
Where are the media keys?
There are no multimedia keys in the default Advantage 360 layout but you can add any number of media actions to any key in any layer via Clique. There are a variety of USB multimedia actions in Clique so please test them out to confirm they perform as expected on your Operating System.
Troubleshooting
If your Advantage360 Professional is not working as expected, you have several options.
Step 1: Reference the Troubleshooting Tips at right for targeted tips.
Step 2: Power cycling both modules is a common fix:
- Disconnect and power-down both modules
- Wait 5 seconds and then connect the LEFT module to your PC or use the battery-power switch to power it on
- Wait 5 more seconds for LEFT module to fully wake up, and then connect the RIGHT module to your PC or use the battery-power switch to power it on
Step 3: Install the latest February 2025 firmware update available below.
Step 4: If you still need help, use the link at the bottom of the page to submit a Trouble Ticket to Kinesis.
The Advantage360 Professional users Bluetooth Low Energy (“BLE”) wireless connectivity technology between the left and right modules, and the left module and the host computer. Compared to “Classic Bluetooth”, Bluetooth Low Energy is intended to provide considerably reduced power consumption and cost while maintaining a similar communication range. All major mobile and desktop operating systems natively support Bluetooth Low Energy, but desktop performance for BLE tends to lag behind Classic Bluetooth presently.
Our customers report the best performance on Linux machines, with Windows second, and Mac lagging in third. Some users have reported issues connecting (or staying connected) to their PC (especially Mac). Bluetooth can be quirky and ZMK is improving but not perfect. Some issues can be exacerbated by bad practices and environmental variables. Operating System updates can change Bluetooth drivers or settings which can cripple connectivity until we are able to push out a patch. Defective keyboard hardware is possible, but rare.
If you are having difficulty, try deleting the connection and re-pairing the keyboard to the host device from scratch. Deleting the connection is a two step process that involves 1) Clearing the connection for the desired Profile (1-5) ON THE KEYBOARD using the Mod + Windows command and 2) Forgeting/Removing the connection for the keyboard ON THE PC.
Bluetooth drivers are implemented differently on each O/S and some versions are more and less compatible with the Zephyr Bluetooth Stack on which ZMK is built. If you are having trouble with your connection we recommend experimenting with a 3rd party Bluetooth dongle that can connect to your PC. We recommended the TP Link UB4A (Available from Amazon).
Kinesis is continuing to research ways to improve the connectivity experience for our customers and we are regularly pushing out new builds with new features and fixes. Major enhancements were released in January 2024 and again in February 2025 so if you are using firmware older than that we STRONGLY RECOMMEND UPGRADING.
Check the new Layer LEDs to see if you have inadvertently toggled into the Keypad Layer.
- If the Layer LED is OFF then you are in the Base Layer and the keyboard should be behaving normally.
- If the Layer LED is WHITE then you are in the Keypad Layer (where the numerical keypad resides). Tap the Kp key once to toggle back to the Base Layer.
- If the Layer LED is Blue then you have gotten “stuck” in the new Fn Layer (where the F1-F12 keys reside). Press both of the new Fn “pinky” keys simultaneously to toggle back to the Base Layer.
- If the Layer LED is Green then you have gotten “stuck” in the new Mod Layer (where the programming commands reside). Power cycle the keyboard to revert to the Base Layer.
If keys continue to output incorrectly please submit a Trouble Ticket to Kinesis.
- Connect the both modules to a PC via the included cables and see if keys output to that PC normally. If they do not, let the keyboard charge for 60 minutes to see if you simply have a dead battery or a more serious problem. If the keyboard works over USB than you may just need to charge the battery (each module has its own rechargeable battery…).
- If the batteries are charged and the keyboard is still having problems, connect the modules to your PC using the included USB cables and use a paper clip to try mounting the virtual drives to your PC. If you can get the drives open, try flashing Kinesis factory default firmware using the files and instructions found on this page.
- If the drives are not responsive, please submit a Trouble Ticket to Kinesis.
The keyboard will always send keystrokes to whichever computer the left module is plugged into, regardless of profile or pairing status. If you want to send key strokes to a device wirelessly, the keyboard cannot be connected to any other computer via the USB cable.
If your computer doesn’t have native support for Bluetooth Low Energy (BLE) devices you have several options:
- Connect the Left Module to your PC using the included charging cable and use the Pro exclusively as a “wired” keyboard. You will still need to plug in the right module to your PC periodically to charge the battery, but otherwise you will have full functionality.
- Purchase a 3rd party Bluetooth dongle that can connect to your PC. Finding a dongle that will work well with your PC and our keyboard can be tricky but we recommended the TP Link UB4A (Available from Amazon).
- Return the Pro and get the base model Advantage360 which is optimized for a wired USB connection.
When all three of the right module LEDs are flashing Red is means the right module cannot locate the left module. That could be because the Left module is Off, has a dead battery, or is out of range.
The February 2025 Firmware Update linked below fixed a long-standing bug with syncing so before you do anything else PLEASE UPDATE YOUR FIRMWARE.
If syncing problems persist it may be necessary to manually re-sync the modules. Follow the instructions below to flash the Settings Reset file and then re-install the Feb 2025 firmware.
Certain users may perceive a subtle flicker in the backlight at lower intensity levels. Try using the combination Mod + Arrow Up to increase the brightness until the flicker goes away. If that doesn’t work, you can manually edit the configuration files on Github to change the brightness settings. See Section 5.4 in the User Manual for detailed instructions.
When the Profile LED flashes slowly it means that the keyboard has stored a bluetooth connection for the active Profile (1-5), but that particular PC is not in range. Check that PC and confirm that it is powered on and bluetooth is enabled. If that doesn’t work, please follow these steps to disconnect and reconnect from scratch:
- Use the Bluetooth Clear command (Mod + Windows Key) to forget the previously paired device associated with the active Profile
- Visit your PC’s Bluetooth menu and forget/remove any previous connections to the “Adv360Pro”
Once you’ve cleared the connection both at the keyboard and PC level, try pairing again from scratch.
If you are trying to pair a new device, use the shortcuts Mod + 1/2/3/4/5 to load one of the other 5 “Profiles”. Each Profile can only be paired with a single device at a time.
When the Profile LED is flashing rapidly it means the keyboard has not been paired over Bluetooth in the active Profile (1-5), but is currently “discoverable”. Toggle to a different Profile (Mod + 1-5) to re-establish the connection with another device or simply pair the keyboard from your bluetooth enabled device.
Not all operating systems support sending this status over Bluetooth, sorry!
Unforunately because of the way the keyboard “registers” itself with the host-PC, it is not possible to pair the keyboard with both operating systems in a dual-boot environment, regardless of Profile selection.
The best workaround is using one O/S wired and the other O/S over Bluetooth.
There are several reasons you may not be able to access Clique:
- Firmware: Open a text editor and use the Mod+V command to check your firmware version. If “clique” is not part of the firwmare hash then you will need to perform a one-time firwmare update to access Clique.
- Browser: Clique can only connect to your keyboard through a Chrome or Edge browser. If you don’t have those browsers, you will need to download and install one of them.
- USB Connection: Clique only works over USB. The “Adv360 Pro” port may still display in Clique but if left module is not connected via USB to the PC, a valid connection is not possible.
- Serial Port Permissions: We have yet to see it, but its possible your enterprise has specifically blocked serial port communication with USB devices. And some Linux users may need to manually enable serial port permissions to gain access to Clique.
- One Connection at a time: You keyboard can only connect to one instance of Clique/Studio at a time, so close any other tabs/windows and if necessary, restart your browser for a fresh connection.
Based on real-word usage, you should see the following life-expectancies but these can vary based on how many hours a day you are using the keyboard:
- Backlighting enabled: 4-6 weeks on a full charge (Note: there are 5 brightness settings you can choose from to extend battery life)
- Backlighting disabled: 6-12 weeks on a full charge
If you are getting significantly less than the above times, please leave the keyboard plugged in over night and then perform the Battery Status Command (Mod + HK4) the next morning. If the indicator LEDs don’t illuminate Green please submit a Trouble Ticket to Kinesis.
NEW Custom Programming via Clique
Kinesis has collaborated with the talented ZMK team to develop a new real-time, web-based programming interface we call Clique. With Clique you can customize your layout, add new layers, and add many (but not all) special ZMK behaviors without flashing firmware or accessing GitHub ever again.
Depending on when you purchased your keyboard you may need to perform a one-time firmware update to get access to Clique. Open a text editing program and use the Mod+V shortcut to print-to-screen your firmware version. If you have “clique” at the end of your version then you are ready to go. Just connect your keyboard via USB and launch Clique in a Chrome or Edge desktop browser.
If you do not have a Clique-ready version of firmware use the link below to learn how to upgrade.
Videos
Firmware and Reset Files
Your Advantage360 Pro has been programed with the latest version of firmware as of its factory build date but updates to fix bugs and add new features are released periodically. Step-by-step firmware flashing instructions can be found at the top of the page.
In February 2025 Kinesis rolled out a major update to the 360 Pro Firmware that enables access to Clique, improves stability of the split connection, and increases the debounce setting slightly to address some key chatter issues. We recommend that all users upgrade to this firmware at their earliest convenience.
Factory Default Firmware
Adv360 Pro Factory Default (v2-9-25)
Reset File
Adv360 Pro Reset (v2-12-25)
Firmware and Reset Flashing instructions can be found at the top of this page

Submit a Trouble Ticket
Not finding your answer?
Submit a trouble ticket and a support technician will respond to you in a timely manner.
We are happy to issue a Return Merchandise Authorization for confirmed hardware defects but before we do so we will need to run through a series of troubleshooting steps with you and we will require that you install the latest version of firmware.
Please note: The Advantage360 keyboard uses the open-source ZMK engine. Kinesis Technical Support can help point you in the right direction and provide written documentation, but we cannot provide individualized GitHub/ZMK custom programming help.